Seattle Aquarium health and safety information

The Seattle Aquarium is open with timed ticketing and limited attendance to enhance the visitor experience. Entry to the Aquarium is based on reserved entry times every 30 minutes, each with a maximum number of spaces available, between 9:30am and 4:30pm. Last entry to the Aquarium is at 5pm with the Aquarium closing at 6pm. We can’t wait to see you!

The Aquarium is operating with the health and safety of our guests, volunteers, staff and animals in mind. We are meeting and exceeding the recommendations of local health officials and reopening guidance and are excited to offer you a fun, safe experience.

  • ONLINE TICKETS MUST BE RESERVED IN ADVANCE for all guests, whether you’re a first-time visitor or a long-time member.
  • YOUR TIMED TICKET indicates your arrival window. There is no limit to how long you can spend at the Aquarium.
  • Masks/face coverings are highly recommended for all visitors, regardless of vaccination status. We ask that all guests remain understanding and respectful of those who choose to wear masks while visiting the Aquarium.
Guests wearing masks looking at a tidepool exhibit at the Seattle Aquarium

Keeping You Safe

The Aquarium has implemented the following safety precautions to protect the health of our animals, guests, staff and volunteers:

  • Hourly capacity is limited.
  • All Aquarium staff members and volunteers are required to wear face masks while working in public areas.
  • Touchless ticketing at the Aquarium’s entrance.
  • Additional touchless hand sanitizer stations have been placed throughout the Aquarium.
  • The Aquarium will maintain its high standards of cleanliness and all high-touch surfaces (like windows, railings, restrooms and elevators) are being continuously cleaned.
  • We’ve implemented state-of-the-art bipolar ionization air-handling equipment to help filter out air particles and enhance safety.
  • Our safety procedures implement the recommendations of the CDC and King County Public Health.
Entrance to the Seattle Aquarium with health and safety signs and graphics.

Timed tickets and reservations

  • The Aquarium will limit the number of guests allowed to visit each day and during each timed-ticketing window.
  • Members will continue to receive free admission. However, online tickets are required to manage limited capacity. The Aquarium will set aside a block of tickets exclusively for members each day.
  • Online tickets can be purchased in 30-minute time slots and guests will not be admitted prior to their scheduled time.
  • CityPASS ticket holders: First, purchase CityPASS online for immediate mobile delivery. Use the link provided in the emailed order receipt or make your timed-entry reservation or visit citypass.com to manager your reservations..
  • Connections ticket holders and Gold/FLASH cardholders: enter the walk-up line upon arrival; entry will be permitted as space allows. You may also make an in-person reservation for the next available time slot.
  • Timed tickets may be canceled or rescheduled up to the reservation time but not after.
  • Members needing assistance making a reservation may call us at (206) 386-4300.

What to expect when you arrive

Please remember that ONLINE TICKETS MUST BE RESERVED IN ADVANCE for all guests and that YOUR TIMED TICKET indicates your arrival window. Here’s what you can expect when you arrive:

  • Guests will not be admitted to the Aquarium prior to their reservation time.
  • Have your ticket ready for scanning at dedicated, touchless stations inside the front doors.
  • Our water fountains are closed for health reasons—but our touchless water-bottle-filling stations are open. Feel free to bring your own water bottle to stay hydrated during your visit.
  • The Aquarium’s exhibits and restrooms are wheelchair-accessible. If you need a wheelchair, you may check one out, free of charge, from the Aquarium’s Guest Services desk (available on a first-come, first-served basis). Wheelchairs will be sanitized between uses. A credit card is required for checkout and will be charged $600 if the wheelchair isn’t returned.
Frequently Asked Questions
IS THE AQUARIUM REQUIRING MASKS OR FACE COVERINGS?
HOW HAS THE AQUARIUM EXPERIENCE CHANGED?
ARE THE AQUARIUM’S EXHIBITS, GIFT SHOP AND CAFÉ OPEN AS USUAL? WHAT ABOUT ANIMAL FEEDINGS AND PRESENTATIONS?
CAN THE AQUARIUM’S ANIMALS GET COVID-19?
CAN COVID-19 BE TRANSMITTED BETWEEN PEOPLE AND ANIMALS IN THE AQUARIUM’S CARE?
HOW HAVE ANIMAL CARE PROTOCOLS CHANGED DUE TO THE COVID-19 PANDEMIC?
WHAT PRECAUTIONS ARE BEING TAKEN AT THE AQUARIUM TO PROTECT GUESTS, STAFF AND VOLUNTEERS?